Shipping & Returns

Shipments

All shipments are made F.O.B. Williamsburg, VA via UPS ground unless otherwise specified by customer. Large equipment orders may, at Aztec discretion, be shipped via other means. Orders are processed within 3-5 business days.

Return Goods

Contact Aztec Customer Service for a Return Authorization (RA) number and return instructions. Products must be packed in original containers and returned in unused original condition. Products may not be autoclaved, have contact with any solutions including disinfectants or have had patient contact. Products may be returned within 10 days will be accepted for full credit except when “Terms and Conditions” agreement indicate otherwise. Returns before 30 days are subject to a 25% restocking charge. After 30 days the sale is considered final and no returns are accepted.
**Special equipment orders and sterile products are non-returnable for any reason.

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